======================>  WSO Newsletter  <======================
              h t t p : / / w w w . w s o . n e t
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October 2003                                          ISSUE: 073


-> Highlights
     1. Configuring Your E-Mail Program
     2. Consider Adding an Extra Domain


-> Useful WSO Links
        Newsletter Back Issues - http://www.wso.net/news.htm
        Referral Program - http://www.wso.net/referral.htm
        Tech Support - http://www.wso.net/support.htm


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-> ARTICLE #1: Configuring Your E-Mail Program =================
================================================================

Below are detailed instructions for setting up your e-mail
program to work with WSO. Instructions are listed for Microsoft
Outlook, Outlook Express and Eudora. Note that generic login
and server information is being used. Substitute your real
username, password, and domain name where appropriate.


Instructions for Microsoft Outlook:

- On the top menu, choose Tools then E-Mail Accounts, choose
  Add a new e-mail account and click Next.
- Server Type: POP3
- Your Name: Your Name or anything you want here
- E-Mail Address (FROM Address): YourUsername@your-domain.com
  or any address you own*
- Incoming mail server (POP3): your-domain.com
- Outgoing mail server (SMTP): Your ISP's SMTP server or
  your-domain.com**
- User Name: YourUsername (not SupportCenter Username!)
- Password: YourPassword (not SupportCenter Password!)
- Put a check in the Remember Password box
- Do NOT check the SPA box
- Now you are done initially configuring the account
- Next, click the More Settings... button
- In this area you can enter two more pieces of information
- Organization: Your company name
- Reply Address: Any address you can receive mail at, for
  example YourUsername@your-domain.com. If you leave this
  blank, your E-Mail Address (FROM Address) will be used as
  the reply address.
- Next click on the Advanced tab
- Move the slider under Server Timeout all the way to the right
- Under Delivery make sure there is NO check in the box for
  "Leave a copy of messages on the server"
- If you have more than one account setup on Outlook, when you
  start a new message there will be a drop down box in the FROM
  section. Use this to choose the account you want this message
  to be sent with. By setting up multiple accounts with
  different E-Mail Address (FROM Address) and Reply Address
  settings, you can appear to have multiple "people" and still
  just use one POP account to gather the replies.

* Your "E-Mail Address" and "Reply Address" can really be
  anything you want at all, it does not have to be
  YourUsername@your-domain.com. But remember, the E-Mail Address
  shows up as the FROM address to the person you are sending the
  mail to. And the Reply Address is where the reply would come
  if the person to whom you sent the e-mail pressed the Reply
  button in their e-mail program.

** Some ISP's BLOCK outgoing mail through third party SMTP
   servers. So, you should use the SMTP server supplied by your
   ISP. For example, if you are an Earthlink ISP user, you
   would need to use 'mail.earthlink.com' instead of
   'your-domain.com' as your SMTP server. Using your ISP's SMTP
   server is the most reliable way to send mail. IMPORTANT: If
   you do use your-domain.com as your Outgoing SMTP server,
   you'll have to successfully check your mail account first,
   then you'll be authenticated to send e-mail through the
   server for a period of time. It is called POP-Before-SMTP
   (check before you can send) and it keeps people who do not
   have a valid account on our servers from sending mail
   through them.



Instructions for Microsoft Outlook Express:

- On the top menu, choose Tools then Accounts, click the Mail
  tab, click the Add button and choose Mail...
- Display Name: Your Name or anything you want here
- E-Mail Address (FROM Address): you@your-domain.com or any
  address you own*
- Mail server type: POP3
- Incoming POP3 mail server: your-domain.com
- Outgoing mail (SMTP) server: Your ISP's SMTP server or
  your-domain.com**
- Account name: YourUsername (not SupportCenter Username!)
- Password: YourPassword (not SupportCenter Password!)
- Put a check in the Remember Password box
- Do NOT check the SPA box
- Now you are done initially configuring the account
- Next, highlight the new account name in the list and then
  press the Properties button
- In this area you can enter two more pieces of information
- Organization: Your company name
- Reply Address: Any address you can receive mail at, for
  example YourUsername@your-domain.com. If you leave this blank,
  your E-Mail Address (FROM Address) will be used as the reply
  address. 
- Next click on the Advanced tab 
- Move the slider under Server Timeout all the way to the right 
- Under Delivery make sure there is NO check in the box for
  "Leave a copy of messages on the server"
- If you have more than one account setup on Outlook, when you
  start a new message there will be a drop down box in the FROM
  section. Use this to choose the account you want this message
  to be sent with. By setting up multiple accounts with
  different E-Mail Address (FROM Address) and Reply Address
  settings, you can appear to have multiple "people" and still
  just use one POP account to gather the replies. 

* Your "E-Mail Address" and "Reply Address" can really be
  anything you want at all, it does not have to be
  YourUsername@your-domain.com. But remember, the E-Mail
  Address shows up as the FROM address to the person you are
  sending the mail to. And the Reply Address is where the
  reply would come if the person to whom you sent the e-mail
  pressed the Reply button in their e-mail program.

** Some ISP's BLOCK outgoing mail through third party SMTP
   servers. So, you should use the SMTP server supplied by your
   ISP. For example, if you are an Earthlink ISP user, you
   would need to use 'mail.earthlink.com' instead of
   'your-domain.com' as your SMTP server. Using your ISP's SMTP
   server is the most reliable way to send mail. IMPORTANT: If
   you do use your-domain.com as your Outgoing SMTP server,
   you'll have to successfully check your mail account first,
   then you'll be authenticated to send e-mail through the
   server for a period of time. It is called POP-Before-SMTP
   (check before you can send) and it keeps people who do not
   have a valid account on our servers from sending mail
   through them.



Instructions for Eudora: 

- On the top menu, choose Tools then Personalities. A box will
  appear with any existing personalities you already have.
- Personalities are the same as accounts in Outlook. 
- Right click in the blank box or on an exiting personality and
  choose New... from the menu 
- Choose to "Skip directly to advanced account setup" 
- Personality Name: Enter a name to identify this personality.
  This is the name that will show up in the personalities list. 
- Real Name: Your Name or anything you want here 
- Return Address: Any address you can receive mail at, for
  example YourUsername@your-domain.com* 
- Login Name: YourUsername 
- SMTP Server: Your ISP's SMTP server or your-domain.com** 
- Uncheck the "Authentication Allowed" box 
- Default Domain, Default Stationary, and Default Signature:
  leave blank 
- Do not change the Secure Sockets when Sending section 
- Put a check in the Check Mail checkbox 
- Next click on the Incoming Mail tab 
- Server: your-domain.com 
- Configuration: POP 
- Leave all other settings the way they are and press OK 
- There are other setting that we recommend for Eudora that
  follow 
- Choose Tools, Options... 
- On the left side under Category, find and click on the
  Checking Mail icon. On the right side set the Check mail
  every [] minutes to be no less than 5 minutes 
- Put a check in the Save Password checkbox 
- Next find the Advanced Network icon and click it. On the
  right set both the Network open timeout and Network timeout
  after settings to 2000. 
- There are lots of other settings for Eudora and you are
  encouraged to play with them, but just setting the ones we
  recommend will get you up and running. 
- When you first check your mail you'll be asked for the
  password. Once you successfully check your mail you will not
  be asked your password again unless you make a change that
  personalities settings.
- If you have more than one personality setup in Eudora, when
  you start a new message there will be a drop down box in
  the FROM section. Use this to choose the account you want
  this message to be sent with. By setting up multiple accounts
  with different Reply Address settings, you can appear to
  have multiple "people" and still just use one POP account to
  gather the replies.

* Your "E-Mail Address" and "Reply Address" can really be
  anything you want at all, it does not have to be
  YourUsername@your-domain.com. But remember, the E-Mail Address
  shows up as the FROM address to the person you are sending the
  mail to. And the Reply Address is where the reply would come
  if the person to whom you sent the e-mail pressed the Reply
  button in their e-mail program.

** Some ISP's BLOCK outgoing mail through third party SMTP
   servers. So, you should use the SMTP server supplied by your
   ISP. For example, if you are an Earthlink ISP user, you
   would need to use 'mail.earthlink.com' instead of
   'your-domain.com' as your SMTP server. Using your ISP's SMTP
   server is the most reliable way to send mail. IMPORTANT: If
   you do use your-domain.com as your Outgoing SMTP server,
   you'll have to successfully check your mail account first,
   then you'll be authenticated to send e-mail through the
   server for a period of time. It is called POP-Before-SMTP
   (check before you can send) and it keeps people who do not
   have a valid account on our servers from sending mail
   through them.



================================================================
-> ARTICLE #2: Consider Adding an Extra Domain =================
================================================================

If you are one of our Virtual Domain or Commerce Plus account
holders, please visit the link below. For only $5 per month each
you can add an unlimited number of Extra Domains to your
account. This is a fantastic way to add more value to your
existing account.

http://www.wso.net/edomain.htm

Please e-mail support@wso.net with questions.



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